Frequently Asked Questions
Everything you need to know about your Yeelight smart lighting experience.
How do I connect my Yeelight devices to the mobile app?
To connect your devices, download the Yeelight app from the App Store or Google Play, ensure your Bluetooth and Wi-Fi are enabled, and follow the in-app instructions to 'Add Device' while your light is in pairing mode.
What is your shipping policy and estimated delivery time?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-10 business days depending on your location.
Are Yeelight products compatible with smart home ecosystems?
Yes, most Yeelight products are fully compatible with major smart home platforms including Apple HomeKit, Google Assistant, Amazon Alexa, and Samsung SmartThings.
What is your return and refund policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of receipt for a full refund.
Do your products come with a warranty?
All Yeelight hardware products come with a standard 1-year limited warranty that covers manufacturing defects under normal use conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping region.