Returns & Exchanges
At Yeelight, we want you to be completely satisfied with your smart lighting experience. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team or log into your account portal to submit a return request with your order number and reason for the return.
Pack Your Items
Ensure the lighting fixtures are placed back in their original packaging with all included accessories, manuals, and protective padding to prevent damage.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Refund
Once our technicians inspect the returned hardware, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing